Click any element on the page
How it worksPricing··1 min read

Why we do not do contracts (and what we do instead)

No contracts. No cancellation fees. No six-month minimums. Here is what holds us accountable instead.

J
John
Partner · Customer & quotes

Every home-services company in Henderson County wants to lock you into a contract. We do not. Here is why, and what replaces it.

Why contracts exist in this industry

Contracts protect the company, not the customer. They guarantee revenue even when the service is mediocre. A 6-month lawn contract means you are paying for 6 months even if the crew stops showing up on time by month 3. The contract removes the company's incentive to earn your renewal.

What we do instead

  1. Month-to-month recurring. You pay for the current month. If you want to pause, you text 'pause' and we stop. Resume whenever.
  2. Same crew every visit. You know their names. They know your gate code, your dog's name, and where the sprinkler heads are. Switching companies means retraining all of that.
  3. A photo after the first visit. You can see the quality before you commit to month two.
  4. A 'first visit free if not thrilled' guarantee. We take the risk on visit one so you do not have to.

Does this cost us customers?

Some clients pause or cancel in the first months — that is the trade-off of no contracts. The ones who stay, stay because they want to, not because a clause holds them. We would rather earn the renewal every month than collect a cancellation fee.

If you want a plan with no strings, that is what we sell. Start on the plan page — six questions, no commitment until you say so.

Share:TextEmail

Keep reading

Why we do not do contracts (and what we do instead) | Betterside | Betterside